SUPPORT CENTER
We’re here to help
you keep moving.
For questions about account connections, publishing workflows, privacy, or data requests, contact the Huaju Social support team.
EMAIL SUPPORT
Start a conversation.
Send us the details of your question, including the page or workflow where you need help. Please do not include passwords, access tokens, or other secret credentials.
REPLACE-WITH-YOUR-REAL-EMAIL@example.com ↗DATA REQUESTS
Need to access or delete account data?
Use the same email address to request access to, correction of, or deletion of personal information associated with the Service. We may need enough information to verify and process the request.
Common questions
How do I connect a social account?
Choose the relevant connection option inside Huaju Social and complete the official authorization flow. Only grant permissions that match the features you intend to use.
Why did a scheduled post not publish?
Publishing can depend on the connected platform, authorization status, media requirements, network availability, and API limits. Check the account connection and the platform’s own notifications, then contact support if the issue continues.
How can I revoke access?
You can revoke the application’s authorization through the connected platform where supported. After revocation, Huaju Social will no longer be able to use that authorization to access the related data or publishing features.
Where can I read the legal policies?
Read our Privacy Policy and Terms of Service. Both pages are publicly available without requiring an account.